John Steel delivery that delivers! Whatever your needs, we have a solution that fits.
Boosted shipping: 3 working days (J+3) in mainland France (paid express cutting option + free delivery*)
Standard shipping: 8 working days (J+8) in mainland France (price depends on carrier and destination)
Standard shipping: 15 working days (J+15) in mainland France (for any order requiring bending)
PS: Allow 2 additional days for deliveries to Belgium, Germany, Luxembourg, Spain, Italy, the Netherlands, and the United Kingdom.
We have chosen TNT and FRANCE EXPRESS as our carriers to ensure you the best delivery conditions.
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When validating your order, you can enter up to 2 addresses: your home for billing and another for delivery (or the other way around — everything is possible!).
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Your order is handed over to the carrier, and depending on the chosen shipping option, all you have to do is wait for your delivery.
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The driver goes to the address you provided and delivers your order against signature (or an autograph — your choice!).
Not home for delivery? No problem! You can schedule a new appointment with our carriers by contacting their customer service:
- TNT at 0825 033 033 or on their website: https://www.tnt.com/express/fr_fr/site/home.html
- FRANCE EXPRESS: http://www.france-express.com/
Please make sure to check the condition of your delivery. In case of visible or suspected damage, you must issue a reservation to the driver upon delivery.
Pick-up at John Steel
In some cases, depending on your order type, you may be offered the option to pick up your order directly at John Steel’s workshop, located at our headquarters: 68000 COLMAR - 13 rue Mittlerweg. If this option is not available, please contact us by email or phone at +33 1 89 54 64 73.